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Food and beverage: Top practices, issues and metrics

Continuous improvement, cost containment and shipping accuracy are guiding operations in food and beverage warehouses, distribution centers and manufacturing facilities.

By Gary Forger, Editorial Director -- Modern Materials Handling, 5/1/2007

>>For more on this industry, tune into Modern's Food and Beverage Trends Webcast

What’s top of mind for operations managers in the food and beverage industries? In a nutshell: cost containment, continuous improvement and shipping accuracy.

That’s what more than 250 managers told Modern in an e-mail survey that asked them to identify leading practices, issues and metrics in the food and beverage industry. But that’s not all they told us. Other top-line takeaways include:

  • 83% expect company sales to increase in 2007 compared to last year.

  • More than half anticipate higher activity levels at their facilities this year and next compared to 2006.

  • Lift trucks and accessories, printers and rack/shelving top buying lists today.

  • Looking out two to three years, two- thirds plan to increase spending on materials handling equipment.

These and other results detailed in this article are the third in a series of industry surveys being published by Modern this year. In January, we covered industry in general and in March the automotive industry. Three additional surveys will be published later this year.

Business expectations


In comparison to overall industry, operations managers in food and beverage are more optimistic about business conditions this year.

Only 67% of managers across industry were looking for a better year in 2007 compared to 83% in food and beverage who say that revenues will increase 10% on average this year. Only 3% expect a decline in business conditions.

They also expect higher activity levels at their facilities during the next two years. Of those at manufacturing sites, 61% are looking for more activity. For general industry the number was 52%. Interestingly, fewer food and beverage managers, just 49%, at warehouses supporting manufacturing expect more activity. Again, that’s more optimistic than general industry which came in at 42% for those facilities. At stand alone warehouses and distribution centers, 56% call for more activity, also higher than the 42% for general industry.

Buying plans


To support all that increased activity, food and beverage operations managers have big plans for buying more materials handling equipment and systems now and into the future. In fact, 67% say their spending will increase in the next two to three years, 29% say it will stay the same and only 4% expect it to decline.

The threshold for making those purchase decisions at the plant or warehouse level is fairly low. On average, expenditures above $172,000 require input from corporate headquarters. Nevertheless, a majority (61%) say they have a pre-approved capital expenditure budget of $533,000.

Just as in general industry, more than 60% of food and beverage managers say that new information systems will be more important in meeting their goals than traditional materials handling equipment. As the chart at right shows, four of the top six investments are information system based—printers, bar code scanners, warehousing software and wireless terminals. Lift trucks and accessories and rack/shelving are the only traditional materials handling equipment at the top of lists now and for the next two to three years. Those priorities almost precisely mirror those of general industry.

Practices, metrics, issues


When it comes to practices, metrics and issues, food and beverage has a profile that mirrors general industry in some instances but is quite distinctive in others (see charts below).

Manufacturing practices, for instance, in food and beverage almost exactly mirror general industry in terms of ranking. The exceptions here are trading partner collaboration and just-in-time production, which switch positions on the chart, and lot sizes of one and outsourcing, which also switch positions.

While priorities are the same across manufacturing practices, the level of importance is widely different. At the top, continuous improvement is considered very important by 77% in food and beverage and 74% across industry. Lean manufacturing is in the second spot for both groups, but considered very important to only 47% in food and beverage compared to 61% across industry, a significant difference.

Build-to-order, No. 3, is at 38% for food and beverage but 48% for general industry. JIT production is at 36% for food and beverage and 45% across industry. There is an even larger difference for just-in-sequence practices, with food and beverage at 30% and general industry at 45%. All other percentages are within a much smaller range, however.

Over on the warehousing side, the most important practices to food and beverage and general industry don’t match up as closely as in manufacturing. Continuous improvement is once again tops and by almost exactly the same percentage. But workload planning jumps from No. 4 in general industry to No. 2 in food and beverage. Furthermore, workload planning scores 63% with food and beverage managers compared to just 55% across industry. Lean inventories are in third for both with a 6% lower rating in food and beverage. Value-added services comes in fourth for food and beverage (52%) compared to second for general industry (63%). Carrier scheduling and same-day order shipping swapped spots on the chart but the percentages were lower for both in food and beverage.

The story in metrics for all of food and beverage is much less exciting. There are minor shifts in position, but for the most part food and beverage metrics mirror those of general industry.

When it comes to issues, however, food and beverage has some standouts. As might be expected, cost containment is No. 1 (76%) as it is in general industry (85%). Similarly, ergonomics and safety holds onto third.

Throughput, which was fourth for general industry (66%) jumps up to second with food and beverage (72%). Company growth moved up from fifth in general industry (65%) to fourth with food and beverage (68%). Training, however, dropped from second in general industry (71%) to fifth in food and beverage (59%). That makes training standout as one of the top issues by both groups but valued significantly less in food and beverage.

Equipment/software Recently invested, % Invest in 2-3 years, % Food and beverage rank General industry rank
Lift trucks and accessories 71 60 1 1
Printers 65 47 2 2
Rack/shelving 60 48 3 3
Bar code scanners 58 49 4 4
Software for warehousing 55 45 5 5
Wireless terminals 45 46 6 7
Packaging 41 38 7 9
Dock equipment 41 39 8 9
Totes, bins & containers 36 29 9 6
Software for manufacturing 33 31 10 8
Conveyors/sorters 32 36 11 11
Planning software 31 34 12 11
RFID 25 39 13 14
Voice systems 11 17 14 17
Automated storage 10 18 15 14
Hoists, cranes, monorails 10 9 15 13
Automatic guided vehicles 4 8 17 16


Issue Very important Food & beverage rank General industry rank
Cost containment 76 1 1
Throughput 72 2 4
Ergonomics and safety 72 2 3
Company growth 68 4 5
Training 59 5 2
Labor availability 53 6 7
Cycle times 48 7 6
Capital availability 47 8 8
Hours of service 41 9 9
Facility consolidation 31 10 11
Trading partner collaboration 29 11 12
Smaller, more frequent orders 27 12 10
Outsourcing 20 13 13


Practice Very important, % Food & beverage rank General industry rank
Manufacturing
Continuous improvement 77 1 1
Lean manufacturing 47 2 2
Build-to-order 38 3 3
JIT production 36 4 4
Trading partner collaboration 32 5 6
Just-in-sequence production 30 6 5
Build-to-stock 27 7 7
Lot sizes of one 18 8 9
Outsourcing 17 9 8
Postponement 14 10 10
Warehousing
Continuous improvement 79 1 1
Workload planning 63 2 4
Lean inventories 54 3 3
Value-added services 52 4 2
Carrier scheduling 50 5 6
Same-day order 43 6 5
Trading partner collaboration 34 7 7
Compliance with trading partner requirements 34 7 7
Crossdocking 30 9 9
Outsourcing 23 10 10
Reverse logistics 18 11 11
Postponement 14 12 12


Metric Very important,% Food & beverage rank General industry rank
Shipping accuracy 89 1 1
Inventory accuracy 88 2 3
On-time shipping 86 3 2
Picking accuracy 79 4 4
On-the-job injuries 75 5 5
Inventory levels 71 6 7
Daily throughput 68 7 6
Order fulfillment costs 67 8 8
Labor hours 61 9 10
Order cycle times 50 10 9
Activity-based costing 42 11 11
Dock-to-stock time 36 12 12


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