Study: TQM pays off

By Staff -- Modern Materials Handling, 10/1/1998

Total Quality Management (TQM) pays off, say professors at Georgia Tech and the College of William and Mary. A five-year study of 600 companies that won quality awards finds they outperformed a control group of firms on stock price, operating income, sales, and total assets. For more, go to www.gtri.gatech.edu/rco.html

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