Survey says-supply chain not meeting needs
By Staff -- Modern Materials Handling, 4/1/1999
Although billions of dollars have been spent by U.S. industry on supply chain resources in the last year, 86% of supply chain professionals believe that current supply chain techniques don't address today's marketplace demands.A recent survey conducted by Tompkins Associates reveals that supply chain management techniques cannot keep pace with the marketplace's demand for mass customization of stock keeping unit proliferation and shorter cycle times. Over 50% of respondents agreed that supply chain management isn't meeting these needs. Overall, respondents expressed dissatisfaction with current approaches to achieve real flow in their supply chains.
Nearly 53% are not satisfied with the return on investment provided by existing supply chain management technologies for the logistics pipeline.
According to the survey, organizations recognize the need for a holistic, continuous improvement process that focuses on customer satisfaction, and meeting ever-changing marketplace demands. Approximately 98% of respondents believe that their organization would benefit from such a process throughout their supply chain. In addition, they agree an approach that involves continuous improvement, and prioritizing opportunities for improvement, is more successful then typical "management by fad" approaches.
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