USF Processors to handle on-line returns

By Staff -- Modern Materials Handling, 1/1/2000

USF Processors, a logistics subsidiary of USFreightways Corp., has signed an agreement to provide reverse logistics services to handle Value America's return items.

"Online and catalog operations carry the highest return rates in the retail industry," says Kevin Sheehan, USF Processors' president and CEO. "Value America has taken aggressive steps to streamline the customer returns process for its Internet superstore."

The company will process and account for returned and damaged merchandise from Value America customers in USF Processors' Memphis, Tenn. returns facility. Value America currently utilizes over 500 suppliers and 1,000 supplier shipping locations. Integration of data from Value America's return shippers with USF Processors' database for reports generation will allow Value America to have a more cost effective and efficient operation for returns.

Value America (www.valueamerica.com ) is a brand-direct and factory-authorized marketplace for technology, office, and consumer products.

For more information on reverse logistics contact USF Processors at 800-634-0370.

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