New workbook trains the trainers
Staff -- Modern Materials Handling, 2/1/2003
Successful warehouse supervisors must be true polymaths, specializing in recruiting, interviewing, and selecting associates, as well as the technology and techniques of their individual facility. Now the Warehousing Education and Research Council has published a 57-page self-study guide for supervisors to learn these critical steps. Questions cover stages such as legal issues, recruiting techniques, telephone screening, background checking, new-employee orientation, and how to write offer letters.
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