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Fashionably on time

By consolidating three facilities into one, eyewear supplier Lantis fills orders to customer schedules even during peak season.

By David Maloney, Senior Editor -- Modern Materials Handling, 10/1/2003

Lantis Eyewear has a much clearer vision of its distribution operations since opening a new DC. Prior to moving to the new building in Secaucus, N.J., Lantis, a leading provider of sunglasses and prescription frames, leased space at three nearby locations.

'We encountered difficulty in meeting our demand,' explains Emile Lemay, senior vice president of operations. 'We were fractionalized and wanted to consolidate our distribution.'

Besides being spread out, the former facilities had limited capacities and fulfillment capabilities that were especially noticeable at peak order times. The design of the materials handling systems (Gross & Associates) in the new building has solved those problems.

It provides plenty of room for current business and future growth. The new DC also boasts improved handling efficiencies, shortened order turnaround time and greater accuracies. Lantis is now better able to meet shipment schedules even at its crucial peak seasonal demands, which occur during the first half of the year. Additionally, there is now space for extensive value-added services and returns processing.

'Everything for our customers can now be done from here,' says Lemay.

The new building features both pick-to-light and put-to-light systems, which greatly increase pick rates over the paper-based systems used in the former DCs and allows orders to be processed quickly, most within 24 hours.

Better processing also allows Lantis to give smaller accounts the same attention as previously reserved only for larger customers. That is where the put-to-light comes into play. Items are brought from the value-added (VA) areas and then divided into individual orders using the 630 staging locations within the order fulfillment module. Shipping cartons are placed within the locations to gather products for each order. Lights direct the work to be performed. Once an order is complete, it is pushed off onto a takeaway conveyor.

The pick-to-light system is used to gather products for large customers (such as mass retailers Wal-Mart and Target), drugstore chains, supermarkets and optical shops.

Product is stored in flow racks arranged in zones within a three-level module. Order cartons are scanned as they are conveyed through each zone. This prompts lights to illuminate next to location slots containing products for that order. The items are removed from the slots and placed into the order carton.

The systems give Lantis flexibility, plenty of capacity and much lower costs than other high-demand sorting systems, such as a tilt tray or cross belt.

Assembly and value-added

A major portion of the new DC is devoted to assembling point-of-purchase displays—the racks that hold dozens of pairs of sunglasses at mass retailers. This was a function that previously had been outsourced. Bringing this process in-house has allowed Lantis to get product to market more quickly, which is essential in the short product lifecycles found in the fashion eyewear business.

'When we outsourced it was an inventory nightmare, trying to know what was actually going out the door,' says Lemay. 'Now we have the floor space to stage our displays and a consistent staff to build them. Displays are a big cost for us. This area will save us $250,000 this year alone.'

Display racks are erected and labels and mirrors are attached within the dedicated assembly area. Workers then carefully place sunglasses onto the open rack slots. Once filled, the rack is surrounded by corrugated packaging and shipped as a full unit, loaded with product that is ready for sale upon arrival at the store.

Besides assembly, the facility has also increased other VA services it offers customers. Private label ticketing is a major focus, as almost all Lantis products receive some branding. Extensive private labeling is also why 'Lantis' is not seen as a brand name on the company's eyewear.

About 14,000 dozen pairs of sunglasses and other eyewear are ticketed each day. Associates in work cells place the necessary tickets onto the eyewear by hand before the items are taken to the picking or put-to-light modules.

Returns – good as new

As is common to fashion-oriented businesses, Lantis faces its share of returns. The Secaucus facility will process some 4 million returned items this year.

Eyewear is sorted upon arrival and inserted into wash baskets. The baskets then go through industrial washers to clean off dirt, marks and fingerprints. Each pair is then inspected and cleaned further by hand. Many pairs are returned to stock, while others may be sold off to close-out retailers or discarded.

Designed for peak

Lantis is strongly influenced by its seasonal fulfillment needs. The materials handling was designed to meet peak demands, such as added packing stations and adequate conveyor accumulation.

Possessing extra capacity, however, does underutilize the building's potential during the rest of the year. Lantis is working to take full advantage of its facility by seeking a partner with holiday peak distribution needs, which would be the opposite to Lantis' peak season (see story - Wanted: DC Roommate).

With efficient returns, value-added services and fast fulfillment capabilities, Lantis has built a facility in Secaucus that has already met the company's objectives, and promises to offer even more as inventory and demands increase. The company will also soon switch to radio frequency data communication based putaway and picking of its case units.


Click on the icon to read how another eye care company, CIBA, distributes products efficiently.

 

 

 

Lantis Eyewear

Products: Sunglasses, prescription frames

Opened: October, 2001

Distribution space: 290,000 square feet

Employees: 400 seasonal, 250 off-season

Peak orders processed: 12,000 daily

Stock keeping units: 30,000

 

 

 

RECEIVING

Advance ship notices allow Lantis to assign product to an inbound dock (1)  and prepare for receiving. Up to 20% of total receipts will be processed and shipped within a day. After inspection, much of what arrives is immediately allocated to value-added services (2)  for ticketing and other processing.

Most other receipts are taken to a staging area (3) by lift truck where an orderpicker gathers the loads and takes them to shelving in very-narrow-aisles (4). Stock keeping units (SKUs) are stored according to family and customer. Optical lenses and more valuable items are stored within secure cages (5) .

A small amount of receipts may also be taken from the dock to replenish the flow racks of the pick module (6)  if those products are needed for the day's orders. The module is additionally replenished with product brought from the very narrow aisle (VNA) racks and value-added workstations.

PICKING

Orderpickers working in the VNA racks (4) select full cartons of certain SKUs from paper lists. These mixed SKU pallets are picked by order and taken to staging areas near the outbound docks (7) . Most will ship the following day.

Split case orders for Lantis' largest accounts are filled in the three-level pick module (6) , which houses 2,592 SKUs. Pick-to-light is used to select items into cartons. The cartons pass to all zones until picks have been completed.

Full cartons are conveyed to a scanning stations (8) where items are randomly checked for quality. A label is printed and an invoice or packing slip may be added, depending on customer preference.

Orders for smaller accounts are filled in the put-to-light module (9). Three sizes of cartons are staged in the 630 flow rack locations situated on the floor level. Each carton represents an order or customer. Product is brought from the value-added areas and roller-conveyed past the locations. Workers scan the product carton as it enters their zone, which prompts lights to illuminate next to those order cartons needing items from the product carton. Once all items for an order carton have been accumulated, the carton is pushed off onto a takeaway conveyor that sends the items to the scanning station (8) .

PACKING, SHIPPING AND ASSEMBLY

Items leaving the scanning stations are conveyed to packing and manifest stations (10) where air-fill or paper dunnage is added and the cartons are sealed. They are then conveyed to a right-angle divert shipping sorter (11) that directs cartons down shipping lanes. Products are manually stacked onto pallets, then loaded by walkie rider at the facility's docks (12) . A powered extender serves two docks that ship products via UPS.

Many products are pre-loaded at the DC into store-ready displays. The displays are built in the assembly area (13). Eyewear is then brought to the area and placed into the displays. Completed displays are wrapped in corrugated and taken to staging lanes at shipping (7).

 

RETURNS

Reverse logistics comprise a major operation at Lantis, processing some 4-million items each year. Returned eyewear is sorted upon arrival (14) and stripped of old labels and tags. The glasses are then accumulated into trays that are passed through two large washers. After being cleaned, the glasses are inspected and either returned to stock or discarded.

 

System Suppliers

Design & consulting:
Gross & Associates, 732-636-2666, www.grossassociates.com

Integration:
Progressive Handling Systems, 800-526-6001, www.phs-inc.com

Pallet racks, shelving, pick-to-light, put-to-light systems:
King-Way Material Handling, 800-554-6632, www.king-way.com

Lift trucks, orderpickers, turret trucks:
Raymond Corp., 800-235-7200, www.raymondcorp.com

Conveyors:
Ermanco (Paragon Technologies), 231-798-4547, www.ermanco.com

Curved conveyors:
Portec, Inc., 719-275-7471, www.porteconline.com

Telescoping shipping conveyors:
Maxx Material Handling, 800-845-6299, www.maxxmh.com

ERP software:
PeopleSoft (J.D. Edwards), 800-380-7638, www.peoplesoft.com

Shipping/manifest software:
Kewill Systems, 877-872-2379, www.kewill.com

Hand scanners:
Symbol Technologies, 516-563-2400, www.symbol.com; PSC, Inc., 800-695-5700, www.pscnet.com

Fixed scanners:
Accu-Sort Systems, 800-227-2633, www.accusort.com

Paper dunnage:
FP International, 650-364-1145, www.fpintl.com

Air dunnage:
Pactiv Corp., 888-828-2850, www.pactiv.com

Sealers:
3M Packaging Systems, 800-722-5463, www.mmm.com/packaging

Printers:
Zebra Technologies Corp., 847-634-6700, www.zebra.com

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