Subscribe to our free, weekly email newsletter!


Accelerating goods-out and goods-in

Rather than continue to manually sort returns in its picking warehouse, Hermes Fulfillment looked to shuttle technology to increase efficiency and accuracy.
By Josh Bond, Associate Editor
October 02, 2012

Hermes Fulfillment, an integrated fulfillment services provider, manages a range of 600,000 products, processing around 260 million items each year. One of the challenging processes for many companies is the core competence of Hermes: returns management. Rather than continue to manually sort returns in its picking warehouse, the company looked to shuttle technology to increase efficiency and accuracy.

The new system manages tasks ranging from acceptance of returns to product preparation, storage, staging and repackaging. Returns are delivered in mixed returns containers, stacked on carts. Upon arrival, the containers are automatically unstacked and conveyed to the shuttle staging area. Up to 10 different items are stored in one container. Up to 2,000 such mixed containers can be stored in the system per hour.

The system accelerates the processes between goods-in and goods-out. For specialized product returns, a central touchscreen monitor located at the workstation can give the operator an overview of all procedures. The warehouse management system is also able to allocate any available item in the returns system to a customer’s order. This further boosts fulfillment speeds so that orders placed on one day are, at the latest, ready-for-shipping the next.

The new automatic returns management system has a storage capacity of 1 million items in approximately 176,000 storage locations across 30 rack lines. Most products remain in the system for only a few hours. Utilizing up to 30 workstations on two levels, up to 15,000 items per hour are processed during peak times.

KNAPP Logistics Automation
888-606-0695
http://www.knapp.com/us


Read more from the 2013 Casebook.

About the Author

image
Josh Bond
Associate Editor

Josh Bond is an associate editor to Modern. Josh was formerly Modern’s lift truck columnist and contributing editor, has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

Instead of ignoring a forklift fleet and its associated costs, asking the right questions can lead to substantial savings.

This white paper outlines five ways to increase profits with automation. By implementing automated storage and retrieval equipment-such as horizontal carousels, vertical carousels and vertical lift modules, multiple areas of a manufacturing or distribution facility will benefit from savings in inventory accessibility, floor space, time, improved ergonomics and better accuracy.

Zebra gains instant access to complimentary technologies. But first, it needs to integrate a former partner that is 2-1/2 times its size.

Distribution requirements are changing. Few distribution managers would quibble with that statement. The increase in the demand for mixed cases, mixed cartons, aisle ready pallets and, most importantly, the increase in the volume of e-commerce orders is driving new levels of investment in automation.

MDT works with Mitsubishi Electric to ensure technical competence in providing change management support for Mitsubishi Electric Automation products.



© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA