Casebook 2011: Symetrics Industries stays on target with new ERP system

End-to-end information system expands transparency, increases accuracy and fuels growth.

By ·

To manage its global aerospace and defense contracts, Symetrics Industries set out to find a flexible information system that would allow rapid response to daily changes. After deploying a new enterprise resource planning (ERP) manufacturing system (Epicor, 800-999-1809,, the company has improved cycle time while maintaining a near-100% record of on-time deliveries.

Symetrics’ countermeasure systems recognize incoming rocket threats, such as shoulder-fired Stinger missiles, and direct them safely away. Similarly, as a member of the aerospace and defense manufacturing industry, Symetrics must identify and respond to a new set of challenges every day. In addition to strict product quality and safety guidelines, processes must be easily adaptable to accommodate new designs, materials and manufacturing technologies.

In November 2008, Symetrics replaced its existing system with a software provider’s newest platform, which combines Web 2.0 concepts with an adaptable and collaborative business architecture.

The new, automated ERP system provided an end-to-end solution with support for manufacturing processes from proposal to delivery and beyond, including invoicing, collection, human resources and payroll. Even as the system has allowed company revenues to grow 67% since 2005, it has also reduced labor costs.

Most importantly, since the upgrade, Symetrics has streamlined operations, improved cycle time and reduced errors while improving its on-time delivery record with best-in-class responsiveness, flexibility and dependability. Peter Volkert, director of operations for Symetrics, says the company also has improved its operational visibility and forecasting ability.

“Every user on the system, from shop floor to top floor, now has the ability to see exactly where the product is in each stage of production,” says Volkert. “Better information and more consistent information means fewer mistakes and less wasted time, money and material.”


About the Author

Josh Bond, Contributing Editor
Josh Bond is Senior Editor for Modern, and was formerly Modern’s lift truck columnist and associate editor. He has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce University.

Subscribe to Modern Materials Handling Magazine!

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Article Topics

Casebook 2011 · Epicor · ERP · Supply Chain Software · · All Topics
Latest Whitepaper
Hydrogen, the Future of Materials Handling
Large, successful organizations are integrating hydrogen fuel cell technology into their lift truck fleets and benefiting from lower operational costs, reduced emissions and improved reliability.
Download Today!
From the October 2016 Issue
Brownells’ new Iowa distribution center has taken touches—and miles—out of the order fulfillment process and increased throughput with near 100% accuracy.
System Report: Brownells new DC is flexible and responsive
Pallet Usage Report: Pallets Remain Critical in the Modern-Day Warehouse
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Pallets: Supporting Product, Processes and the Enterprise
The smallest leak in performance or cost can bring a lean, nimble and speedy supply chain to a halt. During this 30-minute webcast we'll examine how Modern's readers use pallets to keep the wheels turning as they maneuver a road filled with sharp edges and potholes.
Register Today!
Modern Materials Handling’s 2017 Casebook Collection
The 2017 Casebook features more than 35 case studies that put the spotlight on successful innovation...
Brownells: Designing for Efficiency and Growth
Brownells’ new Iowa distribution center has taken touches—and miles—out of the order...

Industry celebrates National Manufacturing Day
Fourth annual Manufacturing Day is a grassroots effort by U.S. manufacturers to improve the public...
American Eagle Outfitters’ omni-channel journey
The fashion retailer has used warehouse execution software and automation to create a true...