C&H Distributors launches new Web site

Company responds to customer requests with new website platform and design.

By ·

When C&H Distributors opened its doors 75 years ago, there were no computers, let alone an Internet. The company, a leading provider of materials handling and storage solutions for businesses across the U.S., based its marketing efforts on listening and responding to the needs and wants of its customers. These days, their website is the conduit for an avalanche of online orders.

C&H Distributors has officially announced the launch of the revamped chdist.com web site.

“Our customers have been very loyal over the years,” said Melissa Bagley, C&H director of eCommerce. “We want to make it as easy as possible for them to find the products or answers they need when purchasing industrial supplies and equipment for their facility. In response to their feedback, we’ve redesigned and re-platformed the entire site to create a more visual and helpful experience—a monumental undertaking when you consider that we offer more than 50,000 products.”

The new chdist.com customer experience includes:
  —Improved organization and navigation
  —Improved visuals to easily identify product types and view selected products
  —Zoom capabilities for a closer look at selected products
  —Product comparison capabilities to easily see differences between products
  —Product reviews for users to share their experience regarding products they’ve purchased
  —Enhancements to My Account enabling registered users to create and store addresses, view orders and store shopping lists
  —Online purchasing capabilities for GSA customers

The newly redesigned site has been available in a “beta” period to initial users for several weeks and has received tremendous positive feedback. “We’re excited about the response,” Bagley said. “This is just the first step, the foundation to an enhanced experience for current and future customers. We plan to build on this foundation to bring about further features and improvements, and greater benefits for our customers.”


Subscribe to Modern Materials Handling Magazine!

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Article Topics

C&H Distributors · Distribution · Storage · · All Topics
Latest Whitepaper
Mobile Solutions: Improving Supply Chain Efficiencies
To meet customer's ever-increasing service expectations and improve their business efficiency, companies are looking to their supply chain operations – especially material handling and warehouse operations managers.
Download Today!
From the February 2017 Modern Materials Handling Issue
In warehouses and DCs, planning solutions tend to take a back seat to execution system functions. Vendors are working to boost the trust factor using tools that break down forecasts and blend with analytics.
Automated Storage on the Move
Receiving 101: Setting the Table for Success
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
2016 Warehouse/DC Operations Webcast: Confronting omni-channel complexity
During this webcast we’ll examine the current activities, trends, and best practices in warehouse and DC operations management and how companies plan to address complex issues associate with omni-channel fulfillment.
Register Today!
EDITORS' PICKS
Johnson & Johnson: A vision for automation
J&J Vision Care brings together a variety of automated technologies, including an innovative...
Using AGVs at LEDVANCE
The lighting manufacturer reaped savings by reducing maintenance costs and product damage, and using...

System Report: Sustainable Distribution at REI
Specialty outdoor retailer REI’s new distribution center brings together the next generation of...
System Report: Whirlpool puts mobile robots to work
In Whirlpool Corp.’s Clyde, Ohio, factory, mobile robots have automated the delivery of parts to...