Subscribe to our free, weekly email newsletter!


Intelligrated introduces new Lifecycle Support Team

Dedicated customer service account management team helps retailers and manufacturers extend the lifecycle of existing material handling systems.
By Modern Materials Handling Staff
January 28, 2013

Intelligrated, a leading North American-based automated material handling solutions provider, has introduced the Intelligrated Lifecycle Support Team, an aftermarket account management group that will operate within Intelligrated Customer Service & Support. The new team focuses on the post-implementation needs of material handling systems and equipment.

Intelligrated’s Lifecycle Support Team provides OEM and non-OEM aftermarket care for all integrated material handling systems. The team’s service offerings include total lifecycle system support, such as:

• Audits
• Control system upgrades and modifications
• Equipment rebuilds and refurbishments
• Spare parts
• Warranty administration
• Obsolescence planning
• Outsourced maintenance
• Technical support contracts
• Technology repair contracts
• Training

“Today’s economy has forced many manufacturers and retailers to forego the complete replacement of aging material handling systems,” said Dennis Gates, senior vice president, Intelligrated Customer Service & Support. “Intelligrated’s Lifecycle Support Team is dedicated to helping companies give new life to their original system investment by reducing the risk of unplanned downtime and increasing system utilization through proactive system rejuvenation and maintenance support.”

The new team is made up of industry veterans who have the experience necessary to provide proactive and cost-effective support from single projects to multi-year lifecycle programs. Led by Lifecycle Support Team Director Corey Calla, lifecycle support specialists include Mike Adducci, Bryan Arnold, Mike Kerutis, Matt McDermott, Russell Pace, Donna Petro and Mike Snyder.

Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

Read this white paper to learn how to select the best YMS based on its capabilities in carrier management, gate management, dock door scheduling, yard truck management, yard visibility, and management reporting.

Synergistic cloud-based solutions to support the development of next-generation predictive and prescriptive applications for retailers.

Acquisition create demand-driven supply chain operating network.

Chris Cole and Jim McCarthy honored for leadership and entrepreneurial achievement

All awards are made to an individual, corporation or organization that has contributed to the industry in an extraordinary way or to an extraordinary degree.

Article Topics

News · Intelligrated · Retail · All topics


© Copyright 2016 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA