Kiva Systems appoints Amy Villeneuve president

Industry leader will focus on customer engagement process and further accelerate company growth.

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Kiva Systems, a developer mobile-robotic solutions that automate order fulfillment and warehouse operations, has appointed Amy Villeneuve president and chief operating officer. Villeneuve will be responsible for Kiva’s end-to-end customer engagement process, from sales and marketing through customer installation and support, and will report to Mick Mountz, CEO and founder.

Villeneuve brings more than 20 years of commercial leadership, including experience in corporate strategy, business development, operations and client management. Prior to joining Kiva, she was the executive vice president of marketing, strategy and product innovation for Cross Country Automotive Services, a provider of telematics solutions to the major automakers, where she was instrumental in doubling the size of the company over her eight-year tenure. Prior to Cross Country, she was a consultant with the Parthenon Group where she helped develop corporate strategies for both multi-national conglomerates and entrepreneurial clients. Previously, Villeneuve spent 13 years in the auto industry in a number of leadership, operational and account management positions. She holds a Master’s degree in business administration from Harvard Business School, a Master in Science, Industrial Engineering from Rensselaer Polytechnic Institute (RPI), and a Bachelor of Science from Clarkson University.

Kiva Systems continues to be deployed by large and small companies, including many household names,” said Villeneuve. “Our customers have used Kiva’s breakthrough material handling approach to ship over 15 million orders containing over 100 million lines in just the last few years, establishing mobile-robotic order fulfillment is now mainstream. My primary focus is to ensure that our continuing growth is smart and scalable, while continuing Kiva’s hands-on customer care philosophy.”

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