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MCA Solutions to merge with Servigistics

Service parts powerhouse emerges, with combined assets of Servigistics, Xelus, and MCA Solutions
By Modern Materials Handling Staff
March 07, 2012

Servigistics, the worldwide leader in Service Lifecycle Management (“SLM”) software, announced yesterday that it has completed a merger with MCA Solutions, a leading best-of-breed provider of service parts optimization solutions. Servigistics’ majority shareholder, Marlin Equity Partners, which has over $1 billion of capital under management, funded the MCA acquisition as part of its plan to accelerate Servigistics strategic growth. Servigistics is currently No. 11 on Modern’s Top 20 Supply Chain Management Software providers annual ranking with $58 million in revenue.

“Durable goods manufacturers around the world continue to invest in extending the usable life of the products they sell, aiming to bolster post-sales service revenue and profit streams,” stated Eric Hinkle, CEO, Servigistics. “This trend is increasingly prevalent given the persistence of global economic uncertainties into 2012, so the timing for merging with MCA could not be better.”

Servigistics will be integrating MCA’s offerings in Performance Management, Business Design, Demand Forecasting, Inventory Optimization, Supply Planning, Contract Management, Network Design, Lifecycle Management, Budget Management, and Supplier Management into its existing SLM portfolio, creating the market’s broadest and deepest solution for post-sales service automation. MCA’s three deployment options - Enterprise, On-Demand, and Desktop - will also open up new markets for the combined company.

Dr. Morris Cohen, Chairman and co-founder of MCA Solutions, added, “I am pleased to be combining forces with Servigistics and eager to help realize the extended vision for competing through service made possible by the integration of our companies.”

Following the merger and integration of Xelus from Click Commerce, Servigistics now boasts unparalleled capabilities in service parts planning and optimization, backed by the industry’s strongest team of domain expertise in aerospace and defense, high-tech, industrial equipment, motor vehicles, oil and gas, medical equipment, and consumer electronics and appliances.

“I am excited about the opportunity to complement MCA’s existing service parts deployments with the other offerings in Servigistics portfolio, including Field Service, Service Logistics, Service Knowledge, Service Content, Remote Service, and Service Parts Pricing,” said Robert Salvucci, President and CEO of MCA Solutions. “The advanced capabilities within MCA’s service parts offerings will strengthen Servigistics’ existing solution deployments.”

MCA operates out of offices in Philadelphia, PA and Brussels, Belgium. These locations will now become Servigistics offices and will strengthen Servigistics’ existing presence in these major markets. 

Top 20 supply chain management software providers
The supply chain software rebound is underway. Following a tough 2009, supply chain software was up in 2010.

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