Mobile computing equipment furnishes real-time data

City Furniture installs forklift-mounted computers to track inventory in real time and honor its promise of same-day, seven-day-a-week delivery to customers.

By ·

City Furniture is one of Florida’s fastest growing furniture retailers. Headquartered in Tamarac, Fla., the company currently has 15 stores and nine Ashley Home Store showrooms that sell quality home furnishings in a fun environment.

But it wasn’t fun for the staff in its one-million-square-foot warehouse when the aging data collection hardware mounted to the fleet of lift trucks needed repairs. The trucks operate 23 out of 24 hours every day, and “users aren’t always gentle in a rugged industrial environment,” explains Ricky Maharaj, network administrator at City Furniture. 

Unreliable equipment posed a risk of downtime in the warehouse. Since City Furniture promises its customers same-day delivery seven days a week, the company couldn’t take that risk. It uses a Web-based warehouse management system (WMS) to maintain real-time inventory and keep the flow of merchandise moving smoothly. And, associates use the computers to access the system as they are directed to specific aisles to put away new inventory or pull it for delivery. 

City Furniture’s evaluation team chose a new supplier (Glacier Computer, glaciercomputer.com), and since implementing the new units, they have seen a lot of improvement. Maharaj reports the new units have faster boot times and include built-in smart battery technology that allows the system to operate while employees perform battery changes.

“The improvements allow us to focus on other aspects of the company, as well as increased warehouse productivity with increased equipment uptime,” says Maharaj. “In our fast-paced, rugged environment we depend on equipment that is durable, can sustain rough usage and still maintain great uptime. The new system has delivered for City Furniture.”


About the Author

Lorie King Rogers
Lorie King Rogers, associate editor, joined Modern in 2009 after working as a freelance writer for the Casebook issue and show daily at tradeshows. A graduate of Emerson College, she has also worked as an editor on Stock Car Racing Magazine.

Subscribe to Modern Materials Handling Magazine!

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Latest Whitepaper
Capturing Labor, Space, and Accuracy Returns with AS/RS
Find out how the demand of e-commerce and digital age expectations are driving the need to automate material handling with AS/RS solutions to improve labor productivity, save space, and reduce costs associated with inaccurate picks
Download Today!
From the November 2017 Modern Materials Handling Issue
A new facility, iPhones and a new WMS allowed cookware manufacturer Lodge to double its business for the fourth time in 20 years and shorten order delivery time from 10 days to three.
10th Annual Salary Survey: The Price of Performance
Let’s put Automatic Data Capture (ADC) Technology to Work
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
The State of the DC Voice Market
A lot has changed in the last 10 years, especially in voice technology. This webinar will cover the state of the voice market, review two leading voice solutions and help you gain a better understanding of the options and capabilities available today.
Register Today!
EDITORS' PICKS
Lodge Manufacturing: Distribution Cast in Iron
A new facility, iPhones and a new WMS allowed cookware manufacturer Lodge to double its business for...
Rochester Drug Cooperative: Robots ready for work
It’s still early stages, but Rochester Drug Cooperative is proving that mobile robotic piece...

System Report: Pouch sorter powers Stage’s fulfillment needs
How a hometown department store chain transformed its e-fulfillment processes with pouch sortation...
Cubing and Weighing Equipment: Measure Up
The use of cubing and weighing equipment is growing beyond dimensional weight applications.