Subscribe to our free, weekly email newsletter!



RFID: Managed services are coming to RFID

By Bob Trebilcock, Executive Editor
June 21, 2010

Cloud computing. Software-as-a-Service. Managed services. These have been among the hottest topics in information technology over the last year. It has also been one of the most exciting topics in information technology today, driven by all those Apple ads for apps for the iPhone and the iPad.

All three terms refer to the same concept – turning over the day-to-day management of an application to a third party.

Most of the buzz has been around supply chain software, but could managed services also be a new business model for RFID? That’s one of the questions being asked by the industry, according to VDC Research Group (http://www.vdcresearch.com), the Massachusetts based technology research firm.

“Managed services is a relatively new offering for the RFID industry, but it is emerging,” says Drew Nathanson, director of research operations for the Massachusetts based technology research firm.

The reason is that using a managed service mitigates risk. “One of the biggest barriers to the adoption of RFID is the risk in the up front investment,” says Nathanson. “Managed services mitigate that risk.” In a managed services model the solution provider owns and maintains the hardware and software; that reduces the upfront investment cost and means that the user always has the latest technology because the supplier stays up to date. 

Two solution providers offering or experimenting with a managed services model include Savi Technology (http://www.savi.com) and ODIN Technologies (http://www.odintechnologies.com).

Several models are being discussed within the industry, including a Software-as-a-Service model, where the end user owns the hardware but a middleware company hosts and maintains the application software; a hardware leasing model, where a solution provider leases and maintains the RFID readers and other hardware associated with the solution; and a hybrid package that encompasses both hardware and software. Billing could be a subscription model, based on the level of service required, or could be based on how many labels are applied or read.

One advantage that Nathanson sees from a managed services approach is the ability for the service provider to provide analytics associate with the data being collected by the system. “Through its work with the Department of Defense, Savi Technologies has an end-to-end infrastructure,” says Nathanson. “As an end user, you could conceivably slap a tag on a box in China and then watch in real time as it travels to the United States, all provided via the Internet as it’s read in the supply chain.”

What all of this adds up to, says Nathanson, “is that RFID is becoming real. We had been seeing signs of this before hand but there’s been a broadening and maturing of the market.”

About the Author

Bob Trebilcock
Executive Editor

Bob Trebilcock, executive editor, has covered materials handling, technology and supply chain topics for Modern Materials Handling since 1984. More recently, Trebilcock became editorial director of Supply Chain Management Review. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

Automotive OEM Diversity Vuteq deployed an innovative WMS on iPads adapted for the DC. The result is improved quality and a satisfied customer.

One of the world’s largest wholesale distributors of technology solutions rolled out a WCS, WMS and labor management across six U.S. distribution centers to keep up with demand.

A voice-over IP solution is driving new efficiencies in case and bottle picking.

Open Sky Group, an independent consulting company specializing in warehouse management system (WMS) implementations, is has announced that it has been chosen by JDA Software as a U.S. Reseller for the JDA Warehouse Management System and other add-on applications.

The CMMS allows on-site maintenance teams to more effectively manage maintenance activities while increasing uptime and operating performance of automated materials handling systems and other infrastructure systems at the user’s site.

About the Author

Bob Trebilcock, executive editor, has covered materials handling, technology and supply chain topics for Modern Materials Handling since 1984. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. Contact Bob Trebilcock.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA