The Retailer’s Atlas for Omnichannel Returns

Fueled by e-commerce, the new state of retail is truly an omnichannel one, and companies will flourish or flounder based on how well their supply chain can meet customer expectations.

By · December 7, 2017

In this white paper, the experts at FedEx Supply Chain provide several helpful strategies for navigating reverse logistics in the new retail reality.
 
Fueled by e-commerce, the new state of retail is truly an omnichannel one, and companies will flourish or flounder based on how well their supply chain can meet customer expectations. 

Just as products flow through brick-and-mortar stores and e-commerce fulfillment centers, returns now have the potential to come back through those same channels — making reverse logistics a strategic priority.

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