UPS preps to roll out new N.J.-based technology center

UPS said this week it has broken ground on a Parsippany, N.J.-based global technology development center, which will host software developers, designers and other IT professionals focused on collaborating and developing innovative technology solutions to serve customers, drive operational efficiencies and growth and run the company’s global network.

This new 200,000 square-foot facility, which is expected to open in mid-2017, replaces a location previous based in Paramus, N.J., whose lease ends soon after the new facility is completed.

Company officials said that staffers at this new location are part of the company’s global team that conceived, designed and developed technologies that UPS customers use daily, including UPS My Choice, UPS Access Point locations, UPS CampusShip, UPS WorldShip, UPS Tracking and other visibility tools.  And it added that this group also supported the development of UPS Package Flow Technologies, the company’s suite of solutions that has streamlined UPS’s scanning, automated sorting, driver dispatching and load-assist processes throughout its integrated delivery network.

“UPS saw this as an opportunity to build a new location for our technologists to collaborate, learn and create the UPS technology solutions of tomorrow,” a company spokesman told LM. “Building a new location designed to provide an open and flexible work environment allows the UPS technology team to better meet the challenges our customers put in front of us.”

In terms of the competitive advantages this new facilty will provide for UPS, the spokesman explained that having a strong commitment to deploying innovative technology across our network and extending it to customers is a powerful strategy and also helps UPS to solve business problems, lower costs, increase efficiency and enter new markets.

“We invest $1 billion annually in supporting a world-class technology infrastructure and building the technology that will carry UPS into the future,” the spokesman said. “That works out to more than $100,000 an hour, 24/7, 365.”