Subscribe to our free, weekly email newsletter!


Voice: Green order picking in the Green Mountain state

Vermont’s Burlington Drug Company turned to a voice solution to create a greener picking process and save some green on its bottom line.
By Lorie King Rogers, Associate Editor
February 01, 2012

The Green Mountain State takes its “green” state motto very seriously, and so does the Burlington Drug Company. Based in Milton, Vt., Burlington Drug was founded in the late 1800s and has evolved from a small manufacturer to a wholesale pharmaceutical business that ships pharmaceuticals and convenience store goods to more than 1,000 locations in eight states.

The company had been using a paper-based picking process to fill orders, but that was expensive and created an excessive amount of documents each year. The process was also inefficient because it took about two to three hours to sort through paperwork before products could be moved out of its 170,000-square-foot warehouse. So, the company wanted to find a system that would improve pick accuracy and productivity while also honoring the company’s commitment to eco-friendly environmental practices.

It chose a voice-directed picking solution (Voxware, voxware.com) that provides all of the features that Burlington Drug required, including environmental benefits that shrink its carbon footprint and efficiencies that cut its operational expenses.

“We decided to go with voice not only for the increased order accuracy and production that we would get out of it, but for the cost savings on paper as well,” says Jay Mitiguy, Burlington Drug’s assistant vice president.

The company has saved more than one million pages each year, savings about $100,000.

The new system has also reduced costs and created productivity-driven labor savings. Burlington Drug’s productivity is up 20% and it’s picking at 99.95% accuracy.

Mitiguy says the company knew quickly that this was a good decision. Not only has the company has experienced increased order accuracy and increased production levels, the system’s software allows the company to implement internal business process changes quickly and efficiently.

About the Author

image
Lorie King Rogers
Associate Editor

Lorie King Rogers, associate editor, joined Modern in 2009 after working as a freelance writer for the Casebook issue and show daily at tradeshows. A graduate of Emerson College, she has also worked as an editor on Stock Car Racing Magazine.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

MHI announced the MHI 2015 Innovation and Young Professional Award winners last night at their 70th Anniversary Celebration during ProMat 2015.

Today marks the conclusion of ProMat 2015, four days of comprehensive problem solving and networking to provide solutions to the complex manufacturing and supply chain challenges faced by industry today.

With a record 155,000 square feet of exhibit space reserved by nearly 350 companies back in December 2014, Modex 2016 will continue the show’s expansion in both solution offerings and popularity.

Doosan (Booth 662) highlighted the new BR18/20SP-7 narrow aisle reach truck, its first product in the class. It also showcased its first engine, which replaced third-party engines and is now used in all Doosan products.

During Wednesday’s afternoon keynote address, Apple co-founder Steve Wozniak, affectionately known as “The Woz,” suggested the future of technology now is every bit as uncertain to him as it was 30 years ago.