Subscribe to our free, weekly email newsletter!


Voice pick contributes to doubling of company size

Headsets and vehicle-mounts create unified selection process and 60% better accuracy for Nature's Best.
By Josh Bond, Associate Editor
October 02, 2012

Nature’s Best is the nation’s largest privately owned wholesaler-distributor of natural and organic products. Through two distribution centers, the company supplies retailers throughout the western, central and southern regions of the continental United States, Hawaii, Alaska and Asia. While handling more than 20,000 SKUs in a 24/7/365 distribution environment, the company upgraded its voice-pick technology for significant process improvements and savings.

Facing rapid sales growth and geographic expansion, the company was at a crossroads, says Brian McCarthy, senior vice president of operations. Workers had formerly used voice-pick technology on a departmental basis, but McCarthy says the company recognized the need for a way to do business throughout the selection process.

In consultation with a technology partner, the company determined voice-pick was still the best choice and set about evaluating providers. The company deployed voice-pick headsets and vehicle-mounted units for 130 warehouse employees. McCarthy says the system provides nimbleness and flexibility, combined with processes that are easily replicable.

“The improved order accuracy has netted significant annual savings in credits, labor and rework, and various efficiencies,” says McCarthy. “This is an outstanding payback.”

Following a 60% improvement in order accuracy, mispicks are almost non-existent. Productivity in the each-pick areas has also increased 30%. Combined with a mobile vehicle-mounted unit, the solution helped the company save more than 1,400 man-hours and thousands of dollars in annual equipment maintenance costs. Training time has been notably reduced, even in a multilingual workforce.

Vocollect
412-349-2515
http://www.vocollect.com

Read more Casebook 2013.

About the Author

image
Josh Bond
Associate Editor

Josh Bond is an associate editor to Modern. Josh was formerly Modern’s lift truck columnist and contributing editor, has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

Dassault Systèmes, the 3DEXPERIENCE Company, a world leader in 3D design software, 3D Digital Mock Up and Product Lifecycle Management (PLM) solutions, today announced the signing of a definitive share purchase agreement for Dassault Systèmes to acquire Quintiq, a leading provider of on-premise and on-cloud supply chain and Operations Planning & Optimization software, for approximately €250 million

During this complimentary webcast you'll learn the 6 reasons your operation could benefit from voice and multi-modal solutions and exactly how The Container Store did it. They were able to improve efficiency, safety and accuracy, without a complete WMS overhaul and their employees find it faster and easier to use.

Study suggests solutions for filling the talent gap, including the development of robust ties with the education system.

Global business optimism reaches highest level in survey history.

Mentor-based program aims to help students develop STEM skills and foster innovation, self-confidence, communication and leadership.



© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA