Subscribe to our free, weekly email newsletter!


Voice pick contributes to doubling of company size

Headsets and vehicle-mounts create unified selection process and 60% better accuracy for Nature's Best.
By Josh Bond, Associate Editor
October 02, 2012

Nature’s Best is the nation’s largest privately owned wholesaler-distributor of natural and organic products. Through two distribution centers, the company supplies retailers throughout the western, central and southern regions of the continental United States, Hawaii, Alaska and Asia. While handling more than 20,000 SKUs in a 24/7/365 distribution environment, the company upgraded its voice-pick technology for significant process improvements and savings.

Facing rapid sales growth and geographic expansion, the company was at a crossroads, says Brian McCarthy, senior vice president of operations. Workers had formerly used voice-pick technology on a departmental basis, but McCarthy says the company recognized the need for a way to do business throughout the selection process.

In consultation with a technology partner, the company determined voice-pick was still the best choice and set about evaluating providers. The company deployed voice-pick headsets and vehicle-mounted units for 130 warehouse employees. McCarthy says the system provides nimbleness and flexibility, combined with processes that are easily replicable.

“The improved order accuracy has netted significant annual savings in credits, labor and rework, and various efficiencies,” says McCarthy. “This is an outstanding payback.”

Following a 60% improvement in order accuracy, mispicks are almost non-existent. Productivity in the each-pick areas has also increased 30%. Combined with a mobile vehicle-mounted unit, the solution helped the company save more than 1,400 man-hours and thousands of dollars in annual equipment maintenance costs. Training time has been notably reduced, even in a multilingual workforce.

Vocollect
412-349-2515
http://www.vocollect.com

Read more Casebook 2013.

About the Author

image
Josh Bond
Associate Editor

Josh Bond is an associate editor to Modern. Josh was formerly Modern’s lift truck columnist and contributing editor, has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

IBM and Ohio State have formed a unique partnership to train students on supply chain management software. It's a model that other businesses and universities should emulate.

Located in the city of Jundiai, in the state of São Paulo, the plant has been configured for the assembly of selected automatic data capture product lines.

Gor the first half of 2014, NRF said that retail sales were up just 2.9 percent compared to the first six months of 2013, with sales through the end of the year expected to be up 3.9 percent annually.

Quarterly Material Handling Equipment Manufacturing Forecast (MHEM) indicates growth on horizon for industry.

Xtreme RFID manufactures rugged RFID tags that fully encapsulate RFID inlays in a one piece plastic housing to protect it from chemicals, water, impact, temperatures, and other unforgiving elements.



© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA