DSC Logistics uses labor management to get the job done

3PL leader DSC Logistics revved up productivity with conventional processes driven by a labor management system.
image

(Above) Jim Chamberlain, director of industrial engineering.

By Bob Trebilcock, Executive Editor
September 17, 2010 - MMH Editorial

At Modern, we love automation. There is a wow factor about high-speed sortation, automated storage and retrieval systems, and automated guided vehicles. But we’ll let you in on a dirty little secret: The vast majority of warehouses, plants and DCs still get the job done with the same tools that have been serving the industry for the past 60 years, like pallet rack and lift trucks, all jazzed up with RF-driven picking.

Well, the same is true for thirdparty logistics providers (3PL). For a 3PL, it’s easier to bring in a new client when there’s no conveyor and sortation bolted to the ground, and it’s easier to scale labor up or down if demand spikes or contracts than it is to have idle automation. And, with 3PLs working on razor-thin margins, getting the most productivity out of those basic tools is important to winning new business and keeping existing customers.

That’s why DSC Logistics began rolling out a labor management system (RedPrairie, 877-733-7724) in 2005. Given the importance of labor to DSC’s business, the goals for the system were relatively simple, says Jim Chamberlain, director of industrial engineering. “As a 3PL provider, labor is the biggest component of our business,” Chamberlain says. “Our ability to manage that labor could be seen as a differentiator.”



About the Author

Bob Trebilcock
Executive Editor

Bob Trebilcock, executive editor, has covered materials handling, technology and supply chain topics for Modern Materials Handling since 1984. More recently, Trebilcock became editorial director of Supply Chain Management Review. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world's most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

Parent company's Logistics & Automation Division began servicing North American customers in 1962, 12 years before Murata machinery was established.

Pack Expo and Pharma Expo to draw 2,400 exhibitors in more than 1.2 million net square feet of exhibit space.

Cloud-based manufacturing execution systems grant visibility into centralized or global manufacturing environments.

In-plant trailers represent a tried and true method of moving materials through plants safely and efficiently. While trailers look alike at first glance, there are some significant differences that greatly affect performance and cost. The wise purchaser will study the differences and select the system that makes the best sense for the specific application. This complimentary white paper addresses the most important design factors to consider when specifying in-plant trailers.

Very often companies debate needing a new WMS or just muddling through while constantly adding to the List. The List is that set of notes that operations people wish their WMS could do. Every operation has their unique items, things their business requires that their WMS system doesn't do, or does poorly. This white paper reviews how to extend a WMS to allow the List to become a thing of the past.

Article Topics

· Warehouses · RedPrairie · Labor Management · All topics

Comments

Post a comment
Commenting is not available in this channel entry.