Lift truck survey reveals which parts rank highest in quality and reliability

Toyota genuine parts rank highest in independent survey of industry decision-makers.
By Modern Materials Handling Staff
October 20, 2010 - MMH Editorial

Toyota Material Handling U.S.A. recently announced that Toyota Genuine Parts ranked highest as the brand of lift truck parts that customers consider the best in quality and most reliable in a recent 2010 Lift Truck Parts Study.

The annual independent survey, conducted by Peerless Media Research, gauges the most important attributes that customers evaluate for lift truck parts purchases and which brands of lift truck parts lead in these key factors.

“This study is an important validation by forklift users that Toyota Genuine Parts have built a reputation for their high level of quality and reliability,” said Brett Wood, president of TMHU. “We have long maintained that customers can maximize their forklift’s performance and trade-in value by using quality Toyota Genuine Parts and accessories.”

Responses were collected from more than 300 industry decision-makers involved in the purchasing of material handling equipment, products, technologies and services. Most of those surveyed were plant managers, distribution center and warehouse management, and corporate management within manufacturing and distribution facilities across a wide range of businesses and industries including automotive, food and beverage, machinery and wholesale trade.



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