Modex 2012: Voxware introduces new voice management suite

VoxPilot, a new software suite from Voxware (Booth 1414) gives logistics executives unprecedented visibility into work as it progresses, and immediate access to corrective tools when action must be taken.
By Bob Trebilcock, Executive Editor
February 07, 2012 - MMH Editorial

VoxPilot, a new software suite from Voxware (Booth 1414) gives logistics executives unprecedented visibility into work as it progresses, and immediate access to corrective tools when action must be taken. VoxPilot enables enterprises to improve customer service commitments by closing the gap between static dashboard reporting and active correction of bottlenecks.

“This new software provides the ability to make immediate real time adjustments to distribution operations across multiple facilities,” said Stephen Gerrard, VP of marketing. “This capability will allow an organization to react to changing customer priorities throughout the day.”

The new suite is a role-based, action-oriented and scalable workforce management tool for voice-directed operations. Each user creates a tailored view of real-time operations data specific to his or her role, yielding actionable information. VoxPilot has a unique “one-click” bridge from display to action, enabling instant intervention in ongoing work. VoxPilot is also the first workforce management tool to scale across multiple facilities, giving management visibility to every operation simultaneously from a single console.

“Enterprises with high customer service commitments know that distribution operations are integral to their value proposition, and they are increasingly demanding real time tools,” Gerrard said. “Management not only has instant visibility into ongoing work, but also the power to immediately shift priorities and correct problems.”

Modex 2012 is scheduled to be held February 6-9, 2012 in Atlanta’s Georgia World Congress Center. The tradeshow will showcase the latest manufacturing, distribution and supply chain solutions in the material handling and logistics industry. Modern’s complete Modex 2012 coverage.



About the Author

Bob Trebilcock
Executive Editor

Bob Trebilcock, executive editor, has covered materials handling, technology and supply chain topics for Modern Materials Handling since 1984. More recently, Trebilcock became editorial director of Supply Chain Management Review. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.


Subscribe to Modern Materials Handling magazine

Subscribe today. It's FREE!
Find out what the world's most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Recent Entries

You realize the power and necessity of mobile and wireless technology; however, pulling the trigger to change internal processes (and write those big checks) is another matter entirely. Whether your organization is moving from "pencil" procedures or upgrading, you cannot afford to be wrong when making these critical decisions.

FedEx said GENCO will continue to operate as an independent company until the deal is complete in early 2015.

An estimated 250 technicians are to complete a two-week training program within the first year.

After the check presentation, the team scored another four touchdowns to total $59,000.

Winners to be announced at April forum focusing on best practices, challenges, and benefits associated with reusables in a supply chain.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA