Hudson’s Bay uses advanced order fulfillment technology

The technology increases the timeliness and accuracy of the retailer’s orders.

By ·

To develop an order fulfillment center capable of competing with Internet retail giants, Hudson’s Bay—North America’s oldest retailer—partnered with a materials handling solutions provider. The 750,000-square-foot facility, which is located in Scarborough, Toronto, now holds Canada’s most advanced order fulfillment technology and has improved the retailer’s operations so it has a competitive advantage with online shopping.

As customers place an order, it is now received by the facility’s warehouse management system, which then interacts with the warehouse control system (WCS). The WCS software then communicates to fill orders in a matter of minutes.

The process begins with automatic carton erectors, while Hudson’s Bay’s robotic, goods-to-person system schedules robots to deliver goods to operators. By the time boxes receive labels and travel to the automated storage and retrieval system (AS/RS) workstations through a conveyor system, the AS/RS robots have already delivered the appropriate product. Operators then pick the product from the robot’s tote, place it in the carton, and confirm it through a put-to-light indicator.

Once an order is complete, it travels by conveyor to shipping. On its way, each carton receives documents through a robotic print-and-insert system, as the box is weigh checked, given a shipping label and sorted based on the carrier.

On a daily basis, Hudson’s Bay fills 60,000 to 70,000 customer orders—with each order processed in as little as 15 minutes. The robotic, goods-to-person AS/RS features 16 aisles in all (with 19 robots per aisle) and stores approximately 1.5 million units.

With the new system, Hudson’s Bay customers are now receiving faster, more accurate orders. And, the flexibility and scalability of the robotic, goods-to-person system is allowing Hudson’s Bay to easily accommodate new products—along with an increasing number of orders—as the company continues to grow.

Bastian Solutions
(888) 575-9992

Subscribe to Modern Materials Handling Magazine!

Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!

Latest Whitepaper
Southworth Brouchure Shows Practical Applications of Ergonomics
This little booklet done in comic book style uses simple illustrations to take readers on a walk through a hypothetical, yet typical, plant where the plant manager, safety director, and controller point out a variety of problems that were solved through the practical application of ergonomics.
Download Today!
From the December 2018 Modern Materials Handling Issue
EDC brought in a WMS, lights, powered conveyor and sortation to write a new chapter in the book distributor’s distribution story.
Educational Development Corp. writes a new chapter in distribution
2018 Top 20 warehouses
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
The Impact of e-Commerce on an Organization’s Fulfillment Operations
This exclusive research study, conducted by Modern Materials Handling on behalf of Honeywell, investigates the consequences e-commerce has on an organization’s fulfillment operation.
Register Today!
Resilience and innovation at Gap Inc.
Just months before the start of the 2016 holiday season, one of Gap Inc.’s distribution centers...
System Report: Luxottica keeps it simple
Simplification and consolidation drove the design of a new 1.1-million-square-foot logistics campus...

Goya Foods’ secret ingredient: Lift trucks
The leader in Hispanic food and beverage products puts a variety of lift trucks and racks to work in...
Arvato SCM Solutions: Fashion Logistics
At its Hannover, Germany, facility, e-commerce logistics provider Arvato SCM Solutions is using...