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Assessing COVID-19’s Impact on Order Fulfillment

Insight into the challenges e-commerce operations are facing head on as the end of Q1 2021 approaches and how automation and technology can help solve them

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By MMH Staff ·

Modern Materials Handling surveyed top warehouse and distribution professionals to uncover the impact the global pandemic had on e-commerce operations in 2020 and determine the outlook for 2021. To stay ahead of the curve in e-commerce order fulfillment, discover:

  • How organizations are using technology to solve labor challenges
  • Why a returns handling process is crucial
  • How fulfillment costs have changed in 2020
  • Which areas of e-fulfillment are a top priority for improvement
  • What actions are being taken to accommodate the changing requirements due to the pandemic

For insight into the challenges e-commerce operations are facing head on as the end of Q1 2021 approaches and how automation and technology can help solve them, download the research report.

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