Reverse Logistics

It’s moving slow, but Big Data, AI and machine learning are beginning to impact reverse logistics

The premise of increased e-commerce activity leading to increased returns, or reverse logistics activity is more than a trend. In fact, it is reality, and not an entirely new reality either. That was made apparent in a report recently issued by industrial real estate firm CBRE, entitled “Holiday Season Heightens Challenge of Online Returns,” which includes several notable takeaways that speak to both the financial and logistics commitment the returned orders require.

97% say the return process is very important to their future intentions to shop with a retailer.

New APICS survey finds that remanufacturing and reverse logistics are no longer niche competencies

The merging of the complex web of healthcare with efficient logistics operations is one that comes with more than a few challenges.

Reverse logistics service converts used packaging waste into a valuable asset.

Compliance and supply chain complexity plus lack of automation heighten risk to bottom-line and reputation

Manufacturing respondents say meeting customer expectations is their biggest business concern regarding reverse logistics.

The best practice in reverse logistics is to prevent product from coming back in the first place. Since that’s unlikely, it’s important to understand why goods are returned and learn how to capture the greatest value from the process.