Chamberlain Group Expands myQ Ecosystem with Launch of myQ Enterprise

Chamberlain Group (CG), global leader in intelligent access and a Blackstone portfolio company, today announced the launch of myQ Enterprise to digitally transform a facility’s dock operations into a more intelligent and automated process. myQ Enterprise is the only connected hardware and software solution that streamlines driver scheduling, simplifies check in, and provides real-time communication. With myQ Enterprise, facilities can automate loading dock assignments and processes with meaningful data insights and be equipped with end-to-end visibility to transform their logistical operations.

“Today marks our official public launch; however, we’ve already been delivering significant ROI for our beta customers,” said Matt Neff, Senior Director and General Manager of myQ Enterprise. “There is a very clear need for more efficient, intelligent, and streamlined dock operations, and I’m thrilled to say that – through our best-in-class hardware and software products –CG is the one to solve it.” 

For the past few years, CG has been connecting Poweramp and McGuire loading dock equipment online to provide a facility with enhanced visibility of loading dock activity. Now with myQ Enterprise, that connected visibility extends to the yard, gate, and schedule, fully digitizing a facility’s logistical operations with one solution.

myQ Enterprise Features and Benefits Include:

• Appointment Scheduling: Make the most of your drivers’ on-site time. Schedule trailers at optimal times and identify load types to streamline the process upon arrival.
  • Avoid backups
  • Reduce time spent in the yard
• Dynamic Dock Assignment: Leverage a smart rules engine to automate and personalize the dock assignment process based on carrier information and load details.
  • Optimize dock assignments
  • Reduce trailer dwell time
• Digital Check In / Check Out: Ensure a fast and accurate check-in experience using myQ Enterprise’s mobile platform or smart kiosk at the gate.
  • Eliminate paper-based processes
  • Minimize manual entry errors
• Mobile Driver Communication: Connect drivers with text message updates providing clear instructions on dock status and exactly where they need to be.
  • Streamline onsite traffic flow
  • Give visibility to drivers
• Smart Dock Management: Have a single view of your entire loading dock and yard in one platform. Monitor trailers onsite, manage loading activity, and receive alerts of inefficiencies or safety concerns at your docks.
  • Improve trailer turn times
  • Reduce detention fees
• Real-time Visibility: Instead of relying on sticky notes and emails, keep your guards, receiving management, and facility managers on the same page with live updates and instant communication.
  • Maximize efficiency
  • Enhance internal communication
• Seamless Integrations: Integrate myQ Enterprise with your warehouse management system and other existing software solutions. These integrations ensure you have complete visibility across the facility.
  • Share data across platforms
  • Organize accurate information
• Powerful Analytics: Machine learning is applied to access-point data to optimize your logistic operations and lets you know what’s working efficiently and what isn’t.
  • Transform logistics
  • Decrease operational expenses

To find out more about myQ Enterprise Intelligent Dock Management, visit myQ.com/myqenterprise. To see an in-person demonstration, visit Systems Loading Dock Equipment in Booth B4424 at MODEX in Atlanta, March 11-14.

About Chamberlain Group

Chamberlain Group is a global leader in intelligent access and a Blackstone portfolio company. Our innovative products, combined with intuitive software solutions, comprise a myQ ecosystem that delivers seamless, secure access to people's homes and businesses. Our recognizable brands, including LiftMaster®  and Chamberlain® , are found in 50+ million homes, and 10+ million people rely on our myQ®  app daily to control and monitor their homes, communities and businesses, from anywhere. Our patented vehicle-to-home connectivity solution, myQ Connected Garage, is available in millions of vehicles from the leading automakers.

Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S.

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