IDC releases Top 10 Predictions for 2014, signals omni-channel surge
Retailers expected to pursue real-time capabilities for customized, personalized and localized customer service.
Latest NewsMaersk makes bold bid at differentiation by teaming with CRM giant Federal Maritime Commission to take closer look at “Fair Port Practices” CEMA reports unexpectedly strong gains in 2017 August U.S. waterborne shipments meet expectations, reports Panjiva FTR’s Trucking Conditions Index sees increase from June to July More News
Latest ResourceSpecial Digital Issue: Packaging in Successful Fulfillment Operations A comprehensive look at the software, hardware and equipment that ensure packaging processes are as efficient as possible.
Market research and consulting firm IDC Retail Insights has released its annual list of predictions for the coming year, nearly all of which center on the rapid impact of omni-channel fulfillment on supply chains.
Among the predictions is an estimate that by 2016, 50% of national retailers will invest in distributed order management (DOM), enterprise inventory visibility, and workforce management to enable same-day fulfillment.
“This is a transformation requiring changes to business processes, company culture and customer orientation. It is not an overnight event,” said Leslie Hand, research director for IDC Retail Insights, in a recent interview. “That said, it’s been a long time since I’ve talked to a retailer who isn’t on the path to omni-channel capabilities.”
Click here to read the full story at the Modern Materials Handling website.
About the AuthorJosh Bond, Senior Editor Josh Bond is Senior Editor for Modern, and was formerly Modern’s lift truck columnist and associate editor. He has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce University.
Subscribe to Modern Materials Handling Magazine!Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!
The Pallet Report: Pallets help optimize operations, protect products and organize space Warehouse Basics: Navigating the pick path View More From this Issue