Labor Management Software (LMS) Plays a Key Role in Store Fulfillment

The key roles labor management software play in omnichannel order fulfillment: meeting rising customer service expectations, driving labor savings and ensuring process rigor. Intelligrated white paper on using labor management systems.

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Rising consumer expectations are forcing omnichannel retailers to reevaluate the importance of retail stores in order fulfillment processes.

Channel-crossing orders add complexity and result in multiple labor touch points. To meet service level agreement and protect profit margins, retailers must treat stores as mini DCs and carefully control labor costs.

This white paper demonstrates how store managers can leverage labor management software to establish predictability in fulfillment processes and drive down labor costs