Cold storage specialist turns to Cloud WMS
Coast-to-coast, third-party logistics provider streamlines operations across its network.
Warehouse in the NewsSpecial Digital Issue: Packaging in Successful Fulfillment Operations Menasha Corporation acquires ARI Packaging PMMI and Pack Expo urge community support for hurricane victims Creform hosts ribbon cutting ceremony and grand opening of its new tech center in Kentucky Meritor Automates Mobile Device Management to Keep Distribution Hub Running Smoothly More Warehouse News
Warehouse ResourceSpecial Digital Issue: Packaging in Successful Fulfillment Operations A comprehensive look at the software, hardware and equipment that ensure packaging processes are as efficient as possible.
Canada-based Nova Cold Logistics (NCL) is a leading frozen and refrigerated logistics services company serving more than 60 customers specializing in frozen and refrigerated foods, including dairy, meat, poultry, fruit, vegetables, baked/packaged goods and seafood.
The company operates 19 million cubic feet of temperature-controlled storage space in five facilities and sought to improve this network’s operations. After upgrading to a Cloud-based 3PL warehouse management system (WMS) solution (HighJump), NCL has streamlined workflows at all its locations, resulting in increased productivity and enhanced customer service.
“NCL’s customers’ and consignees’ requirements vary widely,” says Ken MacLean, president of NCL. “We needed a solution flexible enough to handle specialized requests at varied levels and stages of the supply chain at each of our locations. The Cloud-based 3PL WMS solution fit the bill. We reduced transaction time and expedited orders, which drastically improved service levels.”
The fully managed Cloud solution simplifies each step of the supply chain while assuring high levels of service through system uptime, response time and security. It enabled NCL to increase employee productivity, each facility’s throughput and overall customer satisfaction. NCL also achieved and maintained exceptional levels of performance in order fulfillment and inventory accuracy. As a result, MacLean says NCL has built a strong base of customer advocates that are proactively referring the company to others, enabling NCL to reach its growth objectives.
About the AuthorJosh Bond, Senior Editor Josh Bond is Senior Editor for Modern, and was formerly Modern’s lift truck columnist and associate editor. He has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce University.
Subscribe to Modern Materials Handling Magazine!Subscribe today. It's FREE!
Find out what the world’s most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today!
The Pallet Report: Pallets help optimize operations, protect products and organize space Warehouse Basics: Navigating the pick path View More From this Issue