As a leading provider of commercial janitorial, building maintenance and integrated facility services, Caravan Facilities Management currently serves two primary industries—automotive and manufacturing—as well as college campuses, entertainment venues, healthcare facilities and office buildings.
To better serve these clients, Caravan began to search an equipment supplier that could provide reliable and versatile products that would help the company maintain a high level of excellence as it cleans a variety of applications in an automotive facility. In addition, the products should offer a prompt response to help minimize downtime and ensure best-in-class results for their clients.
With these preferences in mind, Caravan turned to an environmental cleaning solutions provider, which offers machines with the versatility it needed to clean a variety of spaces. Caravan now uses a dual scrubbing system that offers Caravan’s crews excellent sight lines, so they can see what’s behind the machine after cleaning, as they collect dust and debris from the floors.
To be able to meet requests from their customers—often with little or no notice—Caravan must have dependable equipment. A service contract enables fast repairs, thereby ensuring that Caravan’s machines are always up and running so that all areas of the sprawling plants are clean, safe and operating efficiently.
As a result, the cleaning solutions provider’s high-performing solutions and responsive partnership are driving improved productivity and customer satisfaction for Caravan.
“[The dual scrubbing] machines have been a blessing. In the past, our customers have noticed when we were experiencing equipment downtime as the plant wasn’t as clean as it should have been,” says Shawn Hughes, operations director for Caravan Facilities Management. “Now, we experience less downtime, resulting in cleaner buildings and positive satisfaction from our customers.”
Tennant Company
800-553-8033