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Optimizing Your Returns Management Process

Optimizing the flow of goods both in and out of your facility will increase operational efficiency and positively impact your bottom line.


Let’s face it, returns processing is a challenge for many retail and e-commerce fulfillment operations. Before items come back into your facility, you need to have a documented process to ensure you can maintain customer satisfaction and recover the value of the return quickly. Optimizing the flow of goods both in and out of your facility will increase operational efficiency and positively impact your bottom line.

Download the white paper to learn:

  • The impact of returns on customer satisfaction and loyalty
  • The challenges of returns handling
  • Five ways to optimize your returns management process
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Returns News & Resources

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Optimizing Your Returns Management Process
Reclaiming reverse logistics
Build a More Sustainable Supply Chain with Efficient RTI Management
DHL Supply Chain taps ReverseLogix for returns management solution for ecommerce customers
JSCM Video: Managing outsourced reverse supply chain Operations
Reverse logistics meets automation
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May 2024 Modern Materials Handling

A complete modernization of the sortation and conveyance at Boscov’s DC, along with updated software and a new order processing area, have transformed the ability of the department store chain’s DC to move more cartons in less time, with fewer labor resources, while permitting more frequent replenishment shipment for stores.

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